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Retail POS Staff & roles

The right access for every person

Cashiers sell, managers approve, owners see everything. Each user has their own login and rights, and every sensitive action is recorded.

Role-based rightsManager approvalsFull audit trail

Example of rights per role (fully configurable)

Overview

Trust your team, and verify

Every staff member logs in with their own user. What they can do (give discounts, delete items, change prices, see reports) depends on their role, and the owner can adjust any right.

Sensitive actions such as deleting an item from a bill, a large discount or a price change can require a manager's approval. Everything is logged, so you can always see who did what and when.

Key points

  • Personal login for each user
  • Ready roles: cashier, manager, owner
  • Fine-grained rights per action
  • Manager approval for risky actions
  • Audit trail of every change
How it works

How a protected action works

Step by step, the way it happens in your shop.

1
Cashier action

e.g. delete an item from a bill.

2
Right checked

System checks the cashier's role.

3
Approval

A manager enters their PIN to allow it.

4
Action done

The change is applied to the bill.

5
Logged

User, approver, time and details saved.

6
Owner review

Audit report shows all such actions.

What you see

Audit trail: who did what, and when

A searchable log of sensitive actions across all counters and branches.

Audit trail with sample data

Capabilities

Control without slowing the counter

Included in Retail POS, with no extra modules to buy.

User accounts

One login per person; no shared passwords at the counter.

Roles

Start from cashier, manager and owner; create your own.

Approvals

Manager PIN for deletes, voids, big discounts and refunds.

Audit trail

Every sensitive action logged with time and user.

Branch access

Limit users to their own branch or counter.

Staff reports

Sales, bills, discounts and voids per cashier.

Insights

The numbers behind it

Examples of the reports this feature feeds. Figures are sample data.

Sales by cashier

This week (sample data, Rs thousand)

5003752501250AliSaraBilalHinaUsman

Voids and deletes by cashier

Count this month (sample data)

Ali14
Bilal9
Sara6
Hina4
Good to know

Notes from our setup team

Practical advice from setting up shops like yours.

Never share logins

Personal logins make reports and the audit trail meaningful.

Protect the risky actions

Deletes, voids and discounts above a limit should need approval.

Review the audit weekly

A quick look at voids and discounts per cashier spots patterns early.

Remove leavers immediately

Disable a user's login on their last day.

FAQ

Staff & roles: common questions

Can I create my own roles?

Yes. Start from the standard roles and switch any right on or off.

Can a cashier be stopped from giving discounts?

Yes, or allowed only up to a limit, with manager approval above it.

Can I see what each cashier sold?

Yes. Reports show sales, bills, discounts and voids per user.

Is the audit trail editable?

No. Logged actions cannot be changed by users.

See staff & roles working in your shop

Book a free demo and we'll show it with products like yours.

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