Look after members and keep regulars coming back
Keep every member's plan, fees, balance and play history in one place, and give them their member rates automatically at the counter.
MEMBERSHIP CARD
M-0042| Month | Fee | Amount | Status |
|---|---|---|---|
| August | Monthly fee | 3,000 | Paid |
| September | Monthly fee | 3,000 | Paid |
| October | Monthly fee | 3,000 | Paid |
| November | Monthly fee | 3,000 | Due |
Member record with sample plan and fees
Members, walk-ins and regulars, all recorded
Each member has a profile with phone number, plan, start and expiry date, and fee history. When a member plays, the counter picks them by phone or member number and their rate or discount applies on its own.
Members can keep a prepaid balance or a credit limit, and every game and canteen item they take shows on their statement. Regular non-member players can be saved too, so you know who visits and how often.
Key points
- Monthly, quarterly and yearly plans
- Member rates and discounts applied automatically
- Prepaid balance and credit limit
- Fee due and expiry reminders
- Play history and spending per member
A member's visit
Step by step, the way it happens in your club.
Search by phone, name or member number.
Plan, expiry and balance are shown.
Member rate is applied to the table.
Items are added to the same bill.
Pay now, use balance or add to account.
Visit and spending are saved to the profile.
A clear statement for every member
Fees, games, canteen and payments in one running balance.
| Date | Detail | Charge | Paid | Balance |
|---|---|---|---|---|
| 01-10-2026 | Monthly fee | 3,000 | 3,000 | 0 |
| 06-10-2026 | Table 2 · 2 frames | 540 | 540 | |
| 12-10-2026 | Table 4 · 1 hour | 720 | 1,260 | |
| 18-10-2026 | Canteen | 240 | 1,500 | |
| 22-10-2026 | Table 1 · 1 century | 450 | 1,950 | |
| 23-10-2026 | Payment (cash) | 90 | 1,860 |
Member statement with sample entries
Membership tools clubs ask for
Included in Snooker POS, with no extra modules to buy.
Member profiles
Name, phone, photo where captured, plan and notes.
Member pricing
Special table rates or a percentage discount per plan.
Prepaid & credit
Top up a balance or allow credit up to a limit.
Expiry alerts
See whose plan ends this week and who has fees due.
Reminders
Share fee reminders by message where set up.
Top players
Most frequent and highest-spending members.
The numbers behind it
Examples of the reports this feature feeds. Figures are sample data.
Active members by month
Six months at one club (sample data)
Members by plan
Current members (sample data)
Notes from our setup team
Practical advice from setting up clubs like yours.
Phone search is the quickest way to find a member at a busy counter.
A limit per member stops balances from growing without notice.
A short list of fees due makes follow-up easy.
Use visit history to offer fair discounts to your most loyal players.
Members & customers: common questions
Can members get a different rate from walk-ins?
Yes. Each plan can have its own table rates or a discount, applied automatically when the member is selected.
Can members pay in advance?
Yes. Members can keep a prepaid balance, and games and canteen items are deducted from it.
Can we print member cards?
Member numbers can be printed on cards. The card type and printer are agreed during setup.
Can we import our existing member list?
Yes. Members and balances can be imported from Excel during setup.
See members & customers working in your club
Book a free demo and we'll show it with tables and rates like yours.